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When working in a technical environment there are many occasions where you have to communicate with others such as clients, other departments or provide customer service. These situations take finesse and strong communication skills to ensure the correct information is gathered and that frustrations don’t escalate. This course helps you learn how to strengthen those skills to be a strong communicator.
In the Communications for IT class you will learn how to be more effective in your communications while at work by refining your skills in:
Do you have a hard time saying “No”? Or are you too assertive and tend to alienate others? This Communications training will help you learn how to diplomatically learn to say “No” and how to be assertive without being a steamroller.
Can it be difficult to get to the root of people’s needs or desires in a conversation? This course will help you learn how to get to the main issues that others may have a hard time communicating.
None – this class is useful for anyone working in a technical environment that wants to improve their communication skills.
Our instructors are based in Arizona and Colorado, but can travel to any location outside of those states.
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