Emotional Intelligence Training for Managers

Class Duration: 7 hours

In the Emotional Intelligence training you will learn how to influence and direct your emotional states, read and influence others’ emotions, and even anticipate their behaviors. Emotional Intelligence classes will help you develop the skills to be more effective in communication, manage conflicts better, and get people from no to yes. EQ is now a stronger predictor of success than IQ, and many companies are now hiring candidates based on their EQ. Learning how to master your Emotional Intelligence can launch you on the road to success in both your personal and work goals.

Training Class Goal

Our Emotional Intelligence Courses help you develop an understanding of how to manage emotions to control impulses, read and manage reactions in others, drive goals and productivity, deal with change, improve negotiations, deal with stress, and solve problems.

Prerequisites

No prerequisites for this course.

What is Emotional Intelligence and why is it important?

Strategic components
Mindfulness
Different EI Models

Self-Perception

Self-Regard

How we feel about ourselves and our ability to accept ourselves
Analyzing desires and the emotional changes that need to be made to reach them

Self-Actualization

Creating the ability to drive and set goals in life
How to live up to your potential

Emotional Self-Awareness

Understanding the fight-flight response and how it can impact interactions with others
Identifying what we each personally move toward and away from
Techniques to realize and analyze your emotions before you react

Self-Expression

Emotional Expression

Recognizing how we personally emotionally react to things
Syncing verbal and non-verbal communication
How identifying and changing those reactions can impact outcomes

Independence

Growing self-confidence to trust one’s own judgement
Identifying strengths

Assertiveness

The difference between assertiveness and aggressiveness
How to be more or less assertive
How to say “no”

Interpersonal

Interpersonal Relationships

How to strengthen interpersonal relationships
importance of developing these relationships at work

Empathy

How to develop and express it
How to be a good listener

Social Responsibility

Identifying the positive in people and situations and how to reflect on the best
Collaboration vs Competition
Seeing the bigger picture

Decision Making

Reality Testing

Testing our assumptions
Removing your own filters to see other perspectives

Impulse Control

The harmful impact of not controlling impulses
Avoiding knee-jerk reactions to provide thoughtful responses

Stress Management

Flexibility

Adapting to change
Saying “yes” to possibilities

Stress Tolerance

Understanding how you respond to stress
Understanding its impact on you
How to mitigate stress and minimize its impact

Optimism

How outlook can change reality
Understanding the choice of optimism
Learning how to be an optimist

Happiness

Ways to generate happiness
Creating a happiness action plan

Creating an EQ-I plan to develop all components

These Emotional Intelligence classes can help you learn to master your interactions with others as well as better analyze the data you receive in your work environment. It will give you the tools that can help you excel in both your personal and professional life.

Our instructors are based in Denver, Colorado and Phoenix, Arizona, but can travel to your location anywhere in the nation. Or if you are just looking for an individual seat in a class, you can register to take a class in our Virtual Training Center.